Question 6/8 in After Purchase FAQs

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FAQs

Question:

6. What if I receive a wrong item?


Answer:

Please login your account using your email and order ID. Click the "Return Authorization Request" button at the left side of the page(or send mail to admin@effuny.com directly) to request for a return or an exchange. You must contact us within 30 days.

Depending on the type of item, we may request for photographic proof or we may request for the wrong item to be returned.

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