Question 5/8 in After Purchase FAQs

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Question:

5. Oops, I mistakenly bought a wrong item …


Answer:

Please login your account using your email and order ID. Click the "Return Authorization Request" button at the left side of the page(or send mail to admin@effuny.com directly) to request for a return or an exchange. You must contact us within 120 days.

We will provide you with a RMA number and a specific return address you must use when sending your RMA package. You are responsible for the return shipping fee. We reserve the right to refuse any returns or exchanges for any reasons. A 30% restocking fee may be applied for all returns and exchanges at our decision.

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